Frequently Asked Questions
Is your skincare suitable for newborns?
Yes. Our products are formulated with carefully selected, gentle ingredients suitable for delicate newborn skin. As with any skincare product, we recommend patch testing before first use.
How should I store my balm?
Store in a cool, dry place away from direct sunlight. Because our products contain natural ingredients, texture may vary slightly with temperature changes.
How long do your products last?
All of our ingredients have a shelf live of 12 months once opened. We recommend using clean, dry hands when applying to help maintain freshness.
Why does my product look or smell different?
Because we use natural ingredients, slight variations in colour, texture, and scent are completely normal. Factors such as the season, temperature, and the natural characteristics of our grass-fed tallow and botanical ingredients can result in subtle differences from batch to batch.
These variations are a sign of the natural nature of our products and do not affect their quality, safety, or effectiveness. Each batch is carefully crafted with the same attention to quality and care that defines Wild Yasmin.
Are your products cruelty free?
We believe in making the most of what nature provides. Our grass-fed tallow is sourced as a by-product of the food industry and used in line with a traditional nose-to-tail philosophy, helping to reduce waste while creating deeply nourishing skincare. We never test our products on animals and are committed to thoughtful, responsible sourcing.
Do you deliver internationally?
At present, Wild Yasmin ships within the United Kingdom only.
As a small family business, we're focused on providing the best possible service to our UK customers while we continue to grow. We hope to offer international shipping in the future and will share any updates on our website and social media channels.